Perceived barriers to care and access to university mental health support services among first-year undergraduates: findings from the U-Flourish study.

Dale M., Duffy A., King N., Saunders K., Matlock K.

OBJECTIVE: Many students who need mental health support do not receive it. We examined associations between perceived barriers and university mental health service access. Participants: First-year Oxford University undergraduates (n = 443) with unmet mental health needs. METHODS: Logistic regression tested which perceived practical, attitudinal, and stigma-related barriers predicted service use. Subgroup analyses targeted screen-positives for anxiety (GAD-7) and/or depression (PHQ-9). RESULTS: Reduced service use was linked to attitudinal barriers, minimizing problems (OR = 0.64; CI = 0.42-0.98) and difficulty discussing problems (OR = 0.59; CI = 0.38-0.91), especially among screen positives for the latter (OR = 0.49; CI = 0.27-0.89); practical barriers, uncertainty about how to get help (OR = 0.64; CI = 0.42-0.97) and time limitations (OR = 0.66; CI = 0.44-0.98), especially in screen-positives for both (OR = 0.46; CI = 0.26-0.79; OR = 0.47; CI = 0.27-0.79); and stigma-related barriers, feeling ashamed (OR = 0.63; CI = 0.40-0.98), appearing weak (OR = 0.65; CI = 0.42-0.98), and friends' reactions (OR = 0.58; CI = 0.38-0.88). CONCLUSIONS: Multiple perceived barriers were associated with a reduced likelihood of accessing university mental health services. Developing mental health literacy and streamlined pathways may improve timely support access for students with unmet needs.

DOI

10.1080/07448481.2025.2555594

Type

Journal article

Publication Date

2026-03-01T00:00:00+00:00

Volume

74

Pages

813 - 822

Total pages

9

Keywords

Anxiety, barriers, depression, mental health, university, Humans, Female, Male, Students, Health Services Accessibility, Mental Health Services, Universities, Young Adult, Adolescent, Adult, Perception, Student Health Services, Surveys and Questionnaires, Social Stigma, Logistic Models

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